by Commuters' Charter - Fighting for a Fair Deal
Thursday, April 7 2011
67 Seconds is the amount of time from stepping off one train at Paddock Wood to the Medway Valley line train departing. Lovely in this sort of weather and if it was timetabled that way I'd be quite impressed but, of course, it wasn't.
This evening serious delays were caused on the London Charing Cross to Ashford/Ramsgate line due to a broken down train at Dunton Green. I'll give the guard of my train some credit, he actually came onto the tanoy to announce that he didn't have a clue what was going on but was going to find out and I appreciated that as it was clear that he was dealing with the situation.
Five minutes later we were told it was a train fault at Dunton Green. The journey into Paddock Wood was delayed by 7 minutes but the Medway Valley line service was held - for 67 seconds. Of course, this means that my fellow commuters from London Canon Street and London bridge who got the 17:49 were once again stuck on the cold platform of Paddock Wood.
This evenings delays were simply a follow on of morning delays which are a follow on of last weeks delays. Southeastern are only consistent in their failure.