Transport

Bus Rage Part 2: A Case Study

by It's A Wonderful Life, by Lea Tierney Sunday, April 8 2012

Two nights ago I left work at 5.40 pm knowing I was likely to have already missed the closest bus to my actual finish time so I wasn’t in any great hurry – until I turned the corner of the street and saw my bus coming down the high street – running really isn’t my thing (those of you that haven’t read “My Boyfriend Thinks I’m Fat” please do so now) and yet the thought of being stood waiting for the next bus for an indefinite length of time forced me to commence an attempt at a run. I watched the bus stop as I ran (slow mo) down the high street towards it and I then watched as it closed its doors and started to drive off. But no, I’d already run this far I was NOT going to miss it, and then, hurrah; the traffic lights at the end of the road turned red as the bus pulled up to them so I continued my panting - flailing run (I definitely was not a gazelle in a past life) right up to where the bus had stopped at the traffic lights and knocked on the bus door (no need: the driver had clearly already seen me)…unfortunately this was not the end of my plight as, when he looked at me the bus driver merely shook his head and refused to let me on his bus.

So there I stood; gasping for breath in the freezing night air fit to collapse from the running, and there he sat in his nice warm bus for several minutes while he waited for the traffic lights to change. As I walked back up the street to the bus stop I must have seemed like I had developed Tourettes Syndrome; cursing and swearing to myself as I was. I then had the pleasure of waiting over twenty minutes in the cold for the next bus, at risk of losing a hand because I left my gloves in my locker at work. Excellent.

The following night I was determined not to get caught out again and so left work five minutes earlier than on the previous night: no need for running that way I’d be in perfect time for their perfectly made up time table. And yet once more as I turned the corner I found myself lurching and flailing towards the bus stop. Thankfully there were a lot of passengers getting on at that stop that evening so he only just got the doors closed as I got there. He reopened the doors for me and took my ticket then looked at me and said “that was lucky”. This was the same bus driver that had refused me getting onto the bus the previous night. And I was still M.A.D. really mad. My response verged on the hysterical and there were definitely symptoms of bus rage apparent “LUCKY?! LUCKY?!” definitely tending towards the hysterical, does this man have a death wish, I mean, REALLY! Lucky indeed, privileged in fact to have obtained the service for which I pay considerable sums of money each week. My response? “Oh yes, very lucky…Not like last night though” accompanied by a not subtle at all “death stare” which earned me the explanation of: “Well I could have lost my job for letting you on” I believe I snatched my ticket and snarled at him while stomping my feet as the red mist came down. Lost your job? Listen, losing your job is the least of your worries given the slow a painful death I had planned for you, I can assure you!

Bus rage is not simply limited to buses though, dear readers, it is also transferrable to every other method of transport but most especially the dreaded Public Transport.

HS2 - forget the pain, think of the gain

by The Business Blog, with Trevor Sturgess Friday, January 6 2012

Hooray for the business people who have called for the HS2 to go ahead.

At long last, a real-world case is made for a project that would - albeit belatedly - put the UK on the right track in the new era of international high-speed rail travel.

We know all too well in Kent about the disruption and damage that construction causes. It was horrible while it lasted. There were ugly scars on the landscape.

But engineers did a great job. The wounds have healed. For all the protests about HS1 many years ago - similar to those we hear along the proposed HS2 - Kent now has a superb high-speed service, even though some of the advantages have come at the expense of old-style train performance.

Okay, fares are high but increased prosperity brings more wealth.

High-speed rail is slowly transforming the economy, with house prices leaping in towns like Ashford, Gravesend and Folkestone which are well plugged into the service.

It’s not just about people travelling to London, it also encourages people to commute into Kent, adding to the county’s skill base.

The same scenario will apply to Thanet when Manston, for example, has a Parkway station and journey times to London fall to an hour.

As for the feared landscape damage, few people now complain about the environmental impact of high-speed trains. It now blends into the landscape.

Initial Kent protests succeeded, forcing the then Government to abandon the initial route through South Darenth in favour of a northerly route. But thank goodness the principle of high-speed to the Continent was retained.

No doubt there were protests from residents between Settle and Carlisle about a “damaging” new line in Victorian times, but it is now cherished as a scenic and engineering wonder.

HS2 to Birmingham and beyond promises economic growth on the back of faster journey times.  It should help bridge the widening North-South divide.

The Chilterns are a precious asset but skilful - and no expense spared - engineering can mitigate the impact.

The French have led the way on Les Grands Projets while the UK is usually late into the big idea, frightened off by cost or public protest.

HS2 is a bold initiative that should be welcomed. OK, there will be pain, and plenty of fury from affected locals. But as we have found in Kent, both are temporary. The longer-term economic gain for the UK will be immense – and it should not be just business people who can see this light at the end of the tunnel.

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Categories: HS-1 | Regeneration | Thames Gateway | Transport

We need a Manston Express!

by The Business Blog, with Trevor Sturgess Wednesday, December 28 2011

Flybe’s decision to pull out of Manston is another blow to the airport, especially disappointing at the turn of the year.

However attractive we in Kent think Manston is, it seems that not enough people agree.

Flybe’s bold experiment to run flights to Edinburgh, Manchester and Belfast was welcomed, but once again it ends in disappointment. The Manchester service was pulled some time ago, and the Belfast operation was grounded at the end of the summer.

Edinburgh has been popular with leisure flyers, students, servicemen and women, and some business folk. But the lack of a day round trip made it inconvenient for business.

It was a similar disappointment a few years ago when the Irish-based airline EUjet went belly-up after stretching itself over too many services.

So despite the smiles on the ebullient airport CEO Charles Buchanan, Manston has a problem with scheduled passenger services. What message does Flybe's decision send to other would-be operators?

Manston has no difficulty with freight - including horses through its new equine centre - and charter flights to holiday places in the summer do pretty well. Car parking is a breeze. Two minutes after unloading the boot, you are in the terminal.

Yet there just doesn’t seem to be a big enough market for scheduled services. Why is this? OK, the downturn has not helped but there must surely be something more fundamental than that.

One factor is constrained night-time flying. Thanet council should back the airport's modest demands, despite opposition from some residents. It would, after all, be good for jobs and local people desperately need them.

Manston ought to be the solution to over-crowding at Heathrow, Gatwick and Stansted. But the Kent terminal with one of the longest runways in the UK has been largely overlooked in official reports, even though senior Kent people are always talking up its credentials.

Manston’s disadvantage is that it’s more than 60 miles from London. At the eastern end of the UK, It is not surrounded by chimney pots.  But remote airports are not seen as a disadvantage by the likes of Ryanair and EasyJet who bus people miles from a cheap out-of-town terminal.

Roads like the Thanet Way are pretty good but potential customers from South East London probably think they are worse than they are.

So make it easy.  A Manston Parkway station and dedicated high-speed railway –a “Manston Express?” – would make a huge difference. The Regional Growth Fund allocated some welcome cash for a track upgrade. For a fraction of the cost of a Boris Island or Foster's Grain proposal, upgraded links would transform Manston's image. It would be great to see politicians "getting it" in 2012.

But the sad truth at the moment is that investors - and other scheduled operators - will be wary of committing to a terminal that keeps suffering setbacks.

 

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Categories: Airport | Transport

Chaos on the M20 - Kent is a laughing stock

by The Business Blog, with Trevor Sturgess Tuesday, June 14 2011

Kent was made to look an embarrassing laughing stock by the M20 chaos last weekend.

Queues tailing back from Junction 8 halfway to Ashford plunged innocent travellers, many from the Continent, into a four-hour crawl through Maidstone.

What should have been a simple 20-minute run well away from the county town became a nightmare. Drivers and passengers had to get out of their cars to find relief from the stress of going nowhere.

This was travel misery on a grand scale and surely it could have been better managed. The Highways Agency was in charge and failed to properly foresee the chaos that would ensue.

Why was no contraflow system? Why was there no diversion along the A20.

It was hard to see any signs indicating trouble ahead in the Ashford area, and while that made the A20 thankfully relatively empty - good for local drivers and residents - it did nothing to ease the pain of the cars, trucks, coaches and vans stuck in gridlock.

Cricket matches were cancelled because teams could not get through until several hours after the scheduled start time.

Numerous appointments were missed. No doubt many people felt ill. And our overseas visitors must have thought they had arrived in a country that would shame the Third World.

We know essential work has to be carried out. But surely it can be planned better. Apparently, the Highways Agency had wanted to do the work over one weekend and two working days but Kent County Council thankfully persuaded officials to change their mind.

Blocking the slip road at J8 during weekdays is already causing enough chaos for residents in Bearsted, with tailbacks a regular feature of the village and Ashford Road. But the complete closure was something else. Road work planning must be done better.

The M20 is a strategic gateway from mainland Europe to Kent and the rest of the UK. The Highways Agency must sharpen up its act. By way of compensation, how about the Government agreeing to Kent collecting a tax on every heavy vehicle driving through the county?

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Categories: Business | Highways Agency | Transport

The Caribbean's loss, is Kent's gain!

by Dan Millen's People of Kent Sunday, June 12 2011

Well, 2011 has been a busy one and my blog has suffered. I apologise for not keeping up with it but now I am back and so is my next interviewee.

This is Gabriela Margarita Houlgraves or 'Gabby', 34 from Sittingbourne.  Gabby works as a Customer Support Assistant at Maidstone Library.

Our beloved county is the reason I write this blog.  It is the best!

Gabby loves our county to because it is 'so green!'

"This surprises a lot of the people here when I say it.  You all [Kent residents] think it's very, very urbanised, but I just look at the vast fields and meadows.  Always so close and forests everywhere, and think 'Dude, this is the Shire!"

As you can tell from the last part of that quote, Gabby is a Lord of the Rings fan. Everyone needs to have a hobbit!

As part of my 2011 revamp, I have added a question to all my new interviewees which has been instated to find out if the people of Kent have interesting facts or information to share with me.  I always like to learn new things about Kent!

Gabby has selected to inform us about the history of Dover Castle, commissioned to be built by Henry II in the 12th century.

"The tunnels were first dug for the Napoleonic Wars, and then used as a command centre for Operation Dynamo which was the operation set up for rescuing soldiers from Dunkirk.  This is all well known."

This can be found on the English National Heritage website: http://www.english-heritage.org.uk

What was more intriguing was what Gabby relayed next.

"There was also a lower level call 'Dumpy' which was the command centre during the Cold War and it was going to be opened to the public after the Freedom of Information (FOI) Act made it legal to do so.  But English Heritage went under there and found a lot of subsidence and were not as sturdy as the Napoleonic ones and also left in a hurry when the level got decommissioned, so they're not structurally sound. Lovely chalk!"

"And that is why the public won't be allowed down there!"

Gabby feels it is a shame as she would love to go down there and see them.  I would love to see it as well, it sounds fascinating.

We moved on to one of my favourite subjects: FOOD!

Gabby likes to dine at Maggie's cafe on Week Street.  I agree Maggie, whoever she is, does a blinding fried breakfast!

"The wholemeal baguettes and fillings are wonderful, not to mention the salads, the chilli, the cakes and pastries (all home-made) and the staff are the friendliest in town."

Also, Gab enjoys eating at Kitsu, a Tunbridge Wells based place that has, in her words 'The best sushi and teriyaki beef I've ever had."

Equally, Gabby likes an Indian at the Royal Tandoori in Chatham, traditional chips from a chippy in Lenham and her favourite pub is the Ringlestone nr Harrietsham.

We definitely have something in common here!

I always like to be a little bit nosey and find out what my interviewees get up to in their free time.  It feels like I can relate to them if they have something in common with me (in addition to food of course).

"Reading, reading, reading. I can't get enough of books!" Gabby says. "Guess it's lucky I work in a library!"

"I also love visiting English Heritage sites, you see something new every time.  And spending time with family and friends.  Nothing beats a house full of the people you love, all having fun and laughing, sharing life and food & drink."

I think Gabby is a great person, who lives life to the full.  That's the kind of people we need more of in this county to keep up its awesomeness.

This is always my favourite part of the interview: hearing a short story that sums the interviewee up.  I have heard some whoppers since I have been writing this blog - waking up half naked on a beach, buying items such as a bouncy castle on impulse, walking into walls or buying 'Chillis' when you are supposed to buy 'Jelly'.

"I was born in Puerto Rico (in the Caribbean), and I moved to New Orleans to my master's degree.  I still miss New Orleans, every day I'm not there, though I wouldn't live anywhere else in the world but here, in Kent."

That's what I like to hear!

"My first apartment burnt down, soon thereafter, I met Mark (now my husband- he's English, of course), and moved into a lovely shotgun house in New Orleans (For all who are not familiar, it is a narrow, rectangular building)."

"Mark and I got engaged, and i started getting my paperwork for the visa to come here to live and get married. There was a rumour that someone burned down their house near my house to collect the insurance money. The whole block of houses, including mine, burnt down.  I barely had time to grab my cat and laptop and run out of the house.  When I came back to see what was left, almost everything was burnt, except my visa papers and my winter clothes, and a crocheted Afghan my gran had sent me from Puerto Rico."

I want it noted now that Gabby has done fantastically to bounce back from this ordeal where others probably would have rolled over and given up.

"I took that as a sign from God and the Universe that I needed to go with my heart, to Mark and England.  And I didn't look back."

"Do I miss my family and friends from the other side of the Atlantic?  Oh yes!"

"Would I change anything? Not really. I only wish I'd met Mark before so we could have stated our life together sooner and that I had the power to teleport so I could visit my gran and my friends as often as I liked."

What a great story with both highs and lows but an overall outcome that is justly deserved.

It is always important to evolve and progress over time. That is true in both people, nature and our much loved county.  Gabby has some interesting suggestions on how to achieve this.

"I think we should have a better public transport network and it should be more realistically priced, so that people are seen to be quite foolish to take their cars out.  

I agree as I walk every where and think they should pump more money into transportation.

"If the buses and trains took us to where we wanted to go, frequently and cheaply enough, I swear people would give up cars quicker than you can say 'petrol'.  This is particularly true for people in rural locations, who are often quite isolated if they don't have a car.  But even between town centres, the service provision seems almost random!"

I think Gabby talks absolute sense and is valid in that our services are at times extortionate and something needs to be done to preserve the environment for the future generations.

And now to the finale.  My random question of the week.

You hear the four minute warning, you know it will only take you 10 seconds to get into a safe place, what would you do with the other 3 minutes and 50 seconds?

"That's a hash one!  Wow. I wasn't expecting that."

I like this reaction as it is meant to be surprising and awkward to answer.  It is my unique thing!

"I am close to Mark and Sebastian (my son) so I can make sure they're safe with me but even if not, the same applies.  Get as many people as I can into the safe place, hold them close and send a prayer up for the rest of my loved ones and the world!"

Sounds depressing but a nice answer and a good way to round off this sensational lady's interview.

Thank you Gabby for your time and I wish you all the best for the future. This interview has been a pleasure!

Well that's all folks for this week, check in again soon to see who will be my next victi... interviewee!

 

A Fairy Tale of Corruption in Margate (Allegedly)

by Nick Bateman Thursday, May 19 2011

Many years ago in fact as far back as 1264 there was a town called Meregate, which later became known as Margate. Steeped in maritime history it also became a very popular holiday resort for both rich and poor.

 

Inventions such as the bathing machine a contraption that was wheeled out to sea for both men and women to change into their costumes, made the experience of swimming ‘proper’ and drew more and more holidaymakers.

 

Margate was on the rise and both the famous and not so famous made a beeline for the stunning beaches, warm sunshine and good old Kentish beer. Songs and poems and films were made about Margate and families enjoyed each other’s company. Life was good for Margate. Well, if we ignore the mods and rockers having a pop at each other in the 1960s…

 

But in a cruel twist of fate Margate fell out of vogue. Gone were the wealthy tourists, and instead, Margate became home to desperadoes’, and many economic migrants, as well as many disenchanted Londoners sent to Margate by the various councils of London to enjoy the town and live free. Well almost.

 

The Victorian pier was largely decimated by a storm in 1978, mysterious fires destroyed buildings, unemployment started to climb and property prices headed south.  The UK was in financial turmoil in the 1980s, and Margate began to suffer more than most.  One newspaper called Margate ‘Britain’s Top Ghost Town’ and they didn’t mean of the spooky kind.

 

But hey presto, a glimmer of hope was there in the Noughties. But some evil landowners, it was said, decided to offer ‘incentives’ or might have been ‘bribes’ to some land and estate agents and not to pass on offers from buyers to sellers.  It was so they could buy them on the cheap! Boo I hear you say, and you would be right. Allegedly.

                                                                                                 

Huge government grants became available and suddenly the money was gone and some evil people might have trousered the lot. Allegedly.

 

Humble shopkeepers were asked for more rent and when they could not pay, they were chased to the end of the globe for the funds. Allegedly.

 

A huge gallery then appeared in 2011 with much acclaim, and with the gallery came the crowds. Many coming down to Margate yet again in mechanically propelled vehicles, as well as something called HS1. 

 

With the crowds came the sunshine, but beneath Margate’s rebirth, a few of those who felt wronged and a few with morals decided to start to expose those people, which they thought were responsible. Their aim is to make Margate the great place it deserves to be, without the alleged corruption. Like all good stories, there is bound to be a happy ending

Tags:
Categories: Business | History | Holiday | Housing | HS-1 | Planning | Police | Public Sector | Southeastern | Transport | Weather

No to congestion charge

by People's Republic of Kent Thursday, April 7 2011

 

As an asthma suffer I do have a keen interest in air quality and pollution. But Cllr Martin Vye of the Liberal Democrats, do you honestly think a congestion charge for major Kent towns is a solution to my problems?

People need cars in their daily lives. Fact. There is no viable alternative for them and the lack of investment in this countries infrastructure is not the fault of drivers; inexcusable apathy from countless governments are to blame. Kent has some of the worst roads in the whole United Kingdom and the neglection has gone on for far too long.

A congestion charge is not a solution to the problem. I'm still waiting to see the benefits in London, which has not lead to a psychological change in drivers. In fact, Ken Livingston was unpopular for wanting to expanding the charge to other regions of London. Subsquently went on to lose to Boris Johnson in the Mayoral elections. Manchester rejected the preporsal.

It is unpopular and completely unjustified.

 

Here's some alternatives:

 

  1. Improved road layouts

  2. Better junctions

  3. Ending the nightmare of poor town management

  4. Funding public transport and investing in sufficient vehicles.

 

The solution is not another tax for over taxed individuals.

Tags:
Categories: Commuting | Councils | democracy | dictators | Driving | Government | Health | Highways Agency | Local Politics | Planning | Politics | Transport

67 Seconds - by Gary Williams

by Commuters' Charter - Fighting for a Fair Deal Thursday, April 7 2011

67 Seconds is the amount of time from stepping off one train at Paddock Wood to the Medway Valley line train departing. Lovely in this sort of weather and if it was timetabled that way I'd be quite impressed but, of course, it wasn't.

This evening serious delays were caused on the London Charing Cross to Ashford/Ramsgate line due to a broken down train at Dunton Green. I'll give the guard of my train some credit, he actually came onto the tanoy to announce that he didn't have a clue what was going on but was going to find out and I appreciated that as it was clear that he was dealing with the situation.

Five minutes later we were told it was a train fault at Dunton Green. The journey into Paddock Wood was delayed by 7 minutes but the Medway Valley line service was held - for 67 seconds. Of course, this means that my fellow commuters from London Canon Street and London bridge who got the 17:49 were once again stuck on the cold platform of Paddock Wood.

This evenings delays were simply a follow on of morning delays which are a follow on of last weeks delays. Southeastern are only consistent in their failure.

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Categories: Southeastern | Trains | Transport

West Ham, Ebbsfleet, and politics with Lord Coe

by The Editor's Blog, with Bob Bounds Tuesday, January 25 2011

Had an entertaining and informative lunch with the man of the moment Lord Seb Coe at Canary Wharf yesterday where he talked about everything from hotel capacity for the Olympics to the merits of handball. And of course, who might get to take over the Olympic stadium afterwards, West Ham or Tottenham. He has nailed his colours to the claret and blue mast because the Hammers will keep the athletics track and not pull the stadium down like Spurs intend to do. He reckoned a decision might not come on Friday (as was due) and as I headed back to Kent later it turned out he was spot on. He believes Kent has been more proactive than most other areas in preparing for the Games and believes Ebbsfleet International Station will prove a pivotal hub in the run-up and during the Olympics. He also believes that having the sports and Olympics minister (Hugh Robertson) in Kent is a huge advantage. I replied that in the fast-moving world of politics and particularly government shuffles I hoped that would be the case in July 2012. He cut me a knowing look (without actually saying anything) that suggested Hugh might not be moving before then. 

Talking of Ebbsfleet, I used it for the first time and was struck by a few things. Firstly how fantastically convenient it is for the Medway Towns (less than 10 minutes from my office on the City Estate). Then how easy it is to park. But that may be due to the fact that it is deserted. Southeastern are very keen to get the passenger numbers up and I could see why. Then I was dumbfounded by the ticket price. A 10-minute journey into Stratford followed by a short journey on the Jubilee Line for £17.50 off peak. It did, however, give me the treat of being deposited right into the Olympic Village to see the amazing work going on.  

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Categories: Sport | Transport

Stripping Southeastern of its franchise is a knee-jerk reaction

by The Business Blog, with Trevor Sturgess Thursday, January 20 2011

MPs are on the wrong track to call for Southeastern to be stripped of its franchise.

It’s a kneejerk, populist and opportunistic response to the operator’s less than inspiring performance during the bad weather, and the inflation-busting New Year fare hike.

That’s not to ignore the nightmare for commuters in the snow. They had a horrible time. Some were trapped for hours on end, and Southeastern’s communications system, although better than a year ago, still left many travellers unaware of what was happening.

Southeastern does not deserve to be pilloried for a situation that was largely out of its control. It is stuck with an unsuitable third rail system that it would love to replace if billions of pounds were available. Network Rail looks after the track and any failure to clear snow is down to them.

The infrastructure owner did itself no favours by taking de-icing trains out of service just before the big freeze arrived. But at least it invested in heating strips in several Kent blackspots which appeared to help a little in the second snowfall. Southeastern’s information system was not great, especially at stations, but its website bulletins were unusally up-to-date.

The National Rail Inquiries site often took the wrong data. Given the horrendous conditions that affected rail services across the rest of Europe and the limitations of third rail, they did not do too badly. As for fare hikes, blame the Government which is progressively slashing subsidy.

The new coalition government raised the fare cap. Southeastern scored an own goal by failing to separate punctuality rates of high-speed from those of the traditional service.

By announcing a level fractionally above the 82 per cent compensation threshold, thanks to high-speed performance, they looked mean. It would have been good PR, if less good for the bottom line, to have split the two and awarded compensation to hard-pressed customers on traditional services.

But let’s not forget what Southeastern has achieved. Remember Connex and the nightmare it inflicted on passengers? Southeastern has improved the service no end. Before the snow, punctuality rates were pretty good. Its introduction of the superb high-speed service has been exemplary.

It plays a key role in the Kentish economy and takes an interest in its fortunes through sponsorship and community involvement. It will be crucial in the efficient transportation of people to and from the Olympic site at Stratford. Why risk a generally improving service by getting rid of an operator that is more often right than wrong?

There are many worse systems than Southeastern. Yes, there are lessons for Southeastern to learn, but let’s praise them for what they have achieved, and remember that many of the problems cited by MPs and others were not of their making.

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Categories: Business | Southeastern | Trains | Transport

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