67 Seconds - by Gary Williams

67 Seconds - by Gary Williams

by Commuters' Charter - Fighting for a Fair Deal Thursday, April 7 2011

67 Seconds is the amount of time from stepping off one train at Paddock Wood to the Medway Valley line train departing. Lovely in this sort of weather and if it was timetabled that way I'd be quite impressed but, of course, it wasn't.

This evening serious delays were caused on the London Charing Cross to Ashford/Ramsgate line due to a broken down train at Dunton Green. I'll give the guard of my train some credit, he actually came onto the tanoy to announce that he didn't have a clue what was going on but was going to find out and I appreciated that as it was clear that he was dealing with the situation.

Five minutes later we were told it was a train fault at Dunton Green. The journey into Paddock Wood was delayed by 7 minutes but the Medway Valley line service was held - for 67 seconds. Of course, this means that my fellow commuters from London Canon Street and London bridge who got the 17:49 were once again stuck on the cold platform of Paddock Wood.

This evenings delays were simply a follow on of morning delays which are a follow on of last weeks delays. Southeastern are only consistent in their failure.

Tags: ,
Categories: Southeastern | Trains | Transport

Comments

Thursday, April 7 2011 #

Chris Fribbins

What is not often appreciatted is that holding a train back can cause more problems than it solves. There will be people that also need connections up the line that will miss them if the journey is delayed. There is also a danger that the problem will the pass onto the next running of the train and people would miss their connections on that journey as well. It becomes even more critical when this occurs on the busy lines up to London - if a train misses its path it can have a knock on affect on many other trains and they then also suffer. So there is a juggling act and it is not easy to satisfy all needs. Of course there is also a financial incentive as the train operator is measured on performance (and penalties applied - although now at least season ticket holders can claim for individual delays rather than relying on the annual moving average), but it is note solely the performance figures.

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Thursday, April 14 2011 #

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Performance for Period 12 published today

Punctuality Period 12, 2010/11  Punctuality Period 12, 2009/10 Moving Annual Average  
Franchise    
Arriva Trains Wales  93.5%  95.7%  93.9%  
c2c Rail  97.4%  97.5%  94.8%  
Chiltern  92.7%  96.2%  94.0%  
Crosscountry  90.5%  89.2%  88.2%  
East Coast  85.6%  87.0%  83.3%  
East Midlands Trains  94.5%  93.8%  92.1%  
First Capital Connect  92.7%  92.6%  89.3%  
First Great Western  93.0%  94.7%  90.3%  
First Scotrail  92.0%  92.5%  90.1%  
First Transpennine Express  94.3%  94.3%  91.1%  
London Midland  88.5%  92.5%  89.7%  
London Overground  96.7%  96.4%  94.8%  
Merseyrail  95.7%  96.9%  94.9%  
National Express East Anglia  92.0%  91.5%  90.2%  
Northern Rail  93.6%  93.5%  90.8%  
Southeastern  93.3%  91.8%  88.9%  
Southern  92.1%  94.0%  89.6%  
South West Trains  94.8%  95.0%  93.7%  
Virgin Trains  90.6%  91.0%  86.6%  
    
National  92.9%  93.5%  90.8%  

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67 Seconds is the amount of time from stepping off one train at Paddock Wood to the Medway Valley line train departing.  Lovely in this sort of weather and if it was timetabled that way I'd be quite impressed but, of course, it wasn't.
This evening serious delays were caused on the London Charing Cross to Ashford/Ramsgate line due to a broken down train at Dunton Green.

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